Zuppa catering operates from 7am to 4pm weekdays.
Orders need to be placed before 2PM for the next business day.
Catering orders may arrive up to 1 hour Zuppaier than your requested time.

Zuppa offers three delivery zones, as outlined.  
For weekday delivery:
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- Zone 1 – (CBD, Cremorne, Southbank, St Kilda Rd Corridor) $75 minimum for delivery Free delivery for all orders over $75 For orders below $75, please email us – we can offer collection from Zuppa at 510 Little Collins Street

-Zone 2 – (North City Fringe, South City Fringe) $75 minimum for delivery $15 delivery fee

- Zone 3 – (St Kilda, St Kilda East, Parkville, Carlton, Fitzroy, Prahran, Windsor, Port Melbourne) $75 minimum for delivery $20 delivery fee For orders to Zone 3, we prefer at least 48 hours’ notice.    

For weekend delivery:

- Zones 1 & 2 Orders must reach our $300 minimum, delivery is free 10% surcharge on all orders

- Zone 3 Orders to Zone 3 must reach our $500 minimum, delivery is $20 10% surcharge applies on all orders 

And public holiday catering incurs a 15% surcharge.

We can offer store collection from our 510 Little Collins Street location. A limited menu may apply to in-store catering orders. Get in touch, we’d love to assist with this!

Everyone! As we’re based in the CBD a lot of our clients are corporate but we have also catered: 
- Hospitals
- Aged-care homes
- TV and radio studios
- Schools 
- Events

However many people you invite! 

We offer a drop-off service and provide you with disposable platters so that you can set up your catering however you like.

Our online menu is the best representation of what we have to offer.  Please email us for breakfast and bespoke catering options.

The fastest way is to simply create an order summary on our website – this will tally your order and total cost. Alternatively, email philipcarlei@gmail.com with the following info:
- Date & time
- catering required
- Number of people catering required for
- Delivery / pick up location
- Items required (including any dietary requirements) 

If you need Zuppa on the weekends, we can make it happen. All we ask is that you submit your order by 10am on the Friday before your delivery so that we have enough time to source the freshest produce for your order.   

There are minimums for delivery (see above) & a 10% surcharge will be applied. Public holiday catering incurs a 15% surcharge.

Yes, we can do that for you! Just add them to your order. 

Yes, our toasted sandwiches and soups are delivered hot, hot, hot!

In an effort to reduce wastage, Zuppa will only provide cutlery and napkins on request. 

We cater for all dietary needs and will pack identified items separately and label when requested.
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Please email us for advice about adjusting or selecting products for dietary needs.

We use products containing all common allergens in our catering kitchen and while we take the utmost care isolating products and labelling, we cannot guarantee that any of our food is free of traces of any allergen, even when packed separately

You can find the allergy information next to each item on our menu. 

All of our food is made fresh, on the day of your order at our catering kitchen in Melbourne’s CBD.

Zuppa catering is made fresh and intended to be eaten within a few hours of delivery.

Zuppa catering is intended to be eaten the day it is delivered.
Your catering can remain unrefrigerated for up to 4 hours before being consumed, or 2 hours if it’s going to be refrigerated to be served again later that same day.  

Of course! Our store is based at 510 Little Collins Street and open weekdays from 7am to 4pm.

Online orders require credit card details to be entered. Payment will be automatically processed.
For orders via phone or email, once confirmed we will shoot across an invoice via email. Your invoice can be paid via credit card (surcharges apply) or by direct debit.  All catering orders must be paid for prior to your order being delivered.

If you order from us regularly, we are happy to set you up with a credit account with 7-day terms. Please email philipcarlei@gmail.com for a credit account application form.

We will always do our best to accommodate any last-minute changes, but please let us know as soon as possible.

Cancellations after 10am for the same business day incur a charge of 50% of the total amount invoiced. We are unable to accept cancellations on the day of delivery and as such the full amount invoiced will be payable.

Yes, of course!  Please email philipcarlei@gmail.com so we can find out more about your needs and make a time to come and see you with some of our delicious Zuppa product.

Ask away. You can email philipcarlei@gmail.com with anything you want to know!